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WhatsApp messages monitoring can help to improve sales person performance and accountability

WhatsApp messages monitoring can help sales people to be more accountable for their work performance. By being able to see all the messages that are sent and received by a sales person, their boss can get a better understanding of how they are performing. This can help to improve their work performance, as they will know that they are being monitored and will be more likely to perform well. Additionally, it can also help to improve communication within the team, as everyone will be able to see what is being said. This can help to avoid any misunderstandings and ensure that everyone is on the same page.

Changing your WhatsApp number transfer all your company’s valuable conversations with clients from the company number to another number

When you change your WhatsApp number, all of your company’s valuable conversations with clients are transferred to the new number. Don’t take unnecessary risks! Protect your business with CommSwift’s WhatsApp archival. All conversations between sales executives and customers will automatically synchronize and back up to the cloud, making sure that nothing is ever lost or forgotten – no matter how chaotic things get. With CommSwift on your side, you can be confident that your company won’t suffer due to a lapse in communication.

Compliance and Governance

Banks and other financial institutions are required to maintain records of communication between the establishment and their customers. Unfortunately, many client managers often resort to WhatsApp, which does not abide by regulation standards. As a result, U.S banks have had to face costly fines for non-compliance with these regulations. With CommSwift messaging archives in place however, messages exchanged between relationship managers and clients remain securely synchronized on the cloud – additionally offering customizability that will alert if any conversations ever potentially violate local government data governance laws!

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But what if I tell you that a simple thing like mentioning their name can make them feel a sense of belonging and a duty to be loyal. Naturally, we all want to be known. And consistently using someone’s name in a conversation is an excellent way to convey the feeling of being known. It humanizes the interaction between a business and a client.

In every language, your name is the most endearing and significant sound to you. According to Carnegie’s counsel research, “Our brains become ecstatic when we hear our name called, drawing attention immediately to the sound”.

We have a sense of intimacy and understanding when our names are properly spoken. Typically, names are unique identifiers. And consumers who were incorrectly identified felt less appreciated than those who were successfully identified. It really is a small detail, but it adds up and creates a positive relationship between you and the customer. Just like the feeling you get once you see your coffee coming with your name on it. It is customer service with a personal touch. As per a study published in Brain Research magazine, when we hear our own name, certain parts of our brain light up. Not when we hear the names of others. But only our own.

You’ll get your customer’s full attention, and they’ll be more attentive to your thoughts and ideas. This simple step can make them feel more important and validated.

This entails acknowledging your customer’s humanity and treating them as individuals with wants, needs, hopes, and desires rather than just “customers.” We crave this personal experience just like when you call a company, and you skip all the automated responses to speak to a breathing human. We tend to crave personal interaction. So, make sure you use this power of yours. Note that you can send your customers personalized promotional messages through CommSwift without having to customize each message on its own.

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